Designing healthcare systems that feel effortless.

Hi, I'm Yiruo. Product designer focused on care coordination and complex admin workflows—bringing clarity to high-stakes moments for caregivers, operators, and the teams around them.

Sketch portrait of Yiruo Zhao

Selected Work

Care coordination, healthcare-adjacent admin systems, and high-stakes workflow design

ClearSignal

Designed a caregiver-first Parkinson’s care coordination prototype—daily check-ins, sudden-change alerts, hospital card, and timeline—from social listening to interactive MVP.

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ClearSignal Parkinson’s care coordination project thumbnail

Admin Console User Management

Delivered end-to-end user creation and editing flows that reduced administrative friction and improved large-scale provisioning efficiency.

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Admin Console user management project thumbnail

Contact Center Script Redesign

Reframed a technical legacy script builder into a visual, modern flow with stronger usability for operations teams and admins.

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Contact Center visual script redesign project thumbnail

Machine Learning Peril Wizard

Redesigned peril determination with NLP + ML-assisted UX to reduce mis-triaging, lower customer effort, and improve initiation and completion outcomes.

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Machine Learning Peril Wizard project thumbnail

Yiruo's Playground

Works and experiments in visual, motion, sounds and digital art.

Asurion logo exploration

Logotype Animation

Infographic tree visual exploration

Infographic Tree Mapping

449 visual exploration

Logo Design

Soundmap visual exploration

Manhatthan 5th Ave Soundmap project

Pond visual exploration

Logo Design

Optimum diamond visual exploration

Optimum Diamonds Web Design