I'm Yiruo Zhao. I'm a product designer focused on healthcare systems and care coordination—shipping clarity where stakes are high. I live in the Tampa Bay area with my husband and our two kids.

Background

My training started in visual communication design, where I fell in love with typography as a way to carry emotion and meaning—not as decoration, but as structure. That still shapes how I treat hierarchy, language, and the small interface details that add up to a credible whole.

Type is often the first voice a product has—before anyone clicks.

I continued at Parsons School of Design in New York (The New School), studying the intersection of design and technology: focusing on UX and interaction design.

Today I bring that blend into care and admin surfaces—making complex workflows legible, scalable, and calm for caregivers, operators, and the teams who rely on them. ClearSignal is my direct health-tech work; my admin and operations case studies show how I design dense systems that transfer cleanly into healthcare products.

Design Framework

I use the Double Diamond as my core framework, but in real product teams the first diamond is often compressed by time and resource constraints. AI helps me expand that discovery space within those constraints so we start with a stronger problem foundation before jumping into solution mode.

Double Diamond framework
Double Diamond (ideal)
Reality Diamond under constraints
Reality under constraints
AI-assisted diamond workflow
AI assist in discovery